Louise Dunckley Louise Dunckley

Made the moving process much smoother…

Emma was extremely helpful and approachable - she made the moving process much smoother. The recommendations of suitable removal firms was particularly helpful as we haven't moved for years. Emma was able to direct us to firms that had lots of experience of moving people into the apartments. This took away a lot of stress.

The floor plans for fitting furniture into the apartment were also very useful in planning what to take.

Finally, Emma's help with directing the removers on move day and helping with unpacking was particularly welcome. She was a friendly, calm and reassuring presence on what could have been a stressful day.

~ Mrs Sarah Wallis ~

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Louise Dunckley Louise Dunckley

Extremely helpful…

Marcus and Tracey Muir were extremely helpful when I moved house recently. They were both very supportive and professional. I was particularly impressed by their speed and efficiency the day after the move, unpacking and putting away the contents of a large number of boxes in a couple of hours. They both helped before and during the move, I would definitely recommend them to anyone downsizing to a smaller property.

~ Mrs Joan Spruce ~

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Michelle Garwood Louise Dunckley Michelle Garwood Louise Dunckley

Very helpful & courteous

I had no prior knowledge of this incomparable service until informed of it by the Village Advisor at Richmond Village. It is, quite simply, transformative, turning a late-life move involving downsizing and de-cluttering into a manageable, even enjoyable, experience. Michelle Garwood has a sympathetic and uniquely equable temperament and delivers every time., able to deal with difficulties to the point where they present 'no problems'. She has an extraordinary capacity for remembering minute detail, as well as access to a comprehensive range of nation-wide contacts able to deal with the most apparently intractable situations, both national and international. She never avoids a difficult problem but will work at it until she has found a way to undertake its solution, constantly taxing herself to go the extra mile to help and following up where necessary. This is a little-known service, and a very special person, deserving the widest publicity and support.

~ Deborah Lavin ~

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